At TechTerrace Appliance Repair, we are committed to maintaining the privacy and protection of your personal information. This Privacy Policy outlines the types of information we gather when you visit our website, how we use it, and the measures we take to safeguard it. By using our website or submitting a service request, you consent to the terms set forth in this policy.

Information Collection

We collect personal information that you voluntarily provide through our call request form or when you contact us. This may include your name, phone number, email address, and any additional information you choose to provide. We also collect non-personal information through cookies and web beacons, which may include your IP address, browser type, and access times. This information helps us improve user experience and site functionality.

Use of Information

The personal information you provide is used primarily to respond to your service requests and communicate with you regarding your inquiry. By submitting a service request or contacting us, you agree to allow us and our trusted partners to contact you via phone, email, or text for service-related purposes. Non-personal browsing data collected through cookies or web beacons is used to analyze trends, administer the site, and gather demographic information about our user base as a whole.

Information Sharing

We may share your information with our trusted partners who assist us in operating our website, conducting our business, or providing services to you. These partners are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose. We do not sell or trade your personal information to third parties.

Data Security

TechTerrace Appliance Repair takes reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. We implement a variety of security technologies and procedures to help safeguard the data we collect online.

Legal Limitations

By using our website or submitting a service request, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services provided herein. Any claims will be subject to a maximum compensation of $100. Additionally, you agree to bear your own legal fees and expenses in the event of a dispute.

Opt-Out and Contact Information

If you wish to opt-out of future communications or have any questions regarding this privacy policy or your personal data, please contact us at (408) 300-7378. We will respect your request and take appropriate action promptly.

Policy Changes

We reserve the right to revise this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions. Your continued use of the site after changes to the Privacy Policy are posted will be considered your acceptance of those changes.